Transitional Housing Support Worker

Position: TRANSITIONAL HOUSING SUPPORT WORKER
Number of Vacancies : 1

Type of

Contract:

Temporary

Hours of Work: 37.5 Hours/Week

Compensation: $25.76

Posting

Start Date:

June 2nd, 2026

Posting End Date:
June 9th, 2026

Job Code: 10-MRE-2026

Contract

Start Date:

TBD

Contract End Date:
August 31st, 2026

Department:
Housing and Gender Based Violence Support Services

Location:

Hamilton, ON

About Us
Founded in 1889, YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are committed to providing meaningful and accessible services that create opportunities to amplify voices and co-create gender-inclusive and equitable communities.

Grounded in our core values of intersectional feminism, people-centered approaches, belonging, shared responsibility and strong partnerships, our work is guided by the belief that lasting change can be created together. YWCA Hamilton envisions an equitable world where women (cis and trans), girls, Two-Spirit and gender-diverse people have the rights and resources to shape their own lives and lead their communities. Join us in taking bold action that leads to life‑changing impacts in our community.

As a YWCA Hamilton Employee You Get

On-the-job training and professional development opportunities

Childcare discounts

Opportunities to get involved in our community

A competitive total rewards package that may include extended health benefits and paid sick time (eligibility criteria applies)

If you’re passionate about making a positive impact in the lives of women, children, gender diverse people and families every day, we would love for you to join our team!

Responsibilities
Provides support and services to women and gender diverse individuals temporarily residing within the Transitional Living Program of YWCA Hamilton, who are experiencing homelessness and/or are fleeing gender‑based violence. Supports include housing searches, coordination and accompaniment to unit viewings, liaising with prospective landlords, referrals, housing systems navigation support, coordination of needs as individual transitions into permanent housing.

Key Responsibilities

Works collaboratively with women and gender diverse individuals in the areas of housing, legal, education, employment and mental health to establish and maintain a plan to assist them with a safe and effective path to independence;

Conducts check‑ins of tenant needs and safety plans;

Applies the knowledge of the issues of trauma and the dynamics of gender-based violence to develop and implement effective support strategies;

Works within general rules, procedures and standards, referring issues or problems to supervisor;

Keeps records on day to day happenings, enters client information/daily events into an electronic data information system for reports and statistics;

Communicates, advocates and collaborates with community agencies (e.g. courts, legal services, housing) to provide resources and referrals to tenants

Offers systems navigation, crisis intervention, supportive counselling, referrals and advocacy;

Provides programming and co‑facilitates workshops focused on housing readiness (e.g. organizing, safety plans, anger management);

Works alongside Advocate and Peer Support teams to determine actions, case planning and goals for assigned clients;

Provides crisis intervention and counselling support for women and their children as needed;

Maintains high level of confidentiality when working with sensitive and personal client, employee and contract information;

Supports YWCA Hamilton mission, vision and values;

Performs other duties as required.

Unusual Working Conditions

Works 37.5 hours weekly within a temporary contract position and is required to be available for weekday, weekend and evening shifts as required to support tenant appointments and viewings.

Work environment may be unpredictable, and crisis‑oriented at times; regularly works in emotionally charged situations requiring resolution;

Qualifications

Equivalent to completion of 2 years college in social work or human services;

1 to 3 years’ experience working with crisis management, homelessness and violence against women settings;

Working knowledge of the Child and…