Caseworker Homelessness Support Services
Job in
Hamilton, Ontario, E8H, Canada
Listed on 2026-06-23
Listing for:
City Of Hamilton
Full Time
position Listed on 2026-06-23
Job specializations:
-
Social Work
Crisis Counselor, Human Services/ Social Work, Family Advocacy & Support Services
Job Description & How to Apply Below
Join the City of Hamilton as a Caseworker focused on homelessness and residential care. This role emphasizes crisis intervention, support coordination, and case management for individuals facing complex challenges.
As a key member of the Human Services team, you will manage a caseload of clients requiring specialized financial and housing support. Your expertise will guide individuals through Ontario Works and emergency assistance programs, with an emphasis on crisis intervention and client-centered solutions. Collaborating with a network of stakeholders, you’ll ensure the delivery of essential services while advocating for vulnerable populations.
Key Responsibilities:
• Provide crisis intervention and safety planning for clients
• Maintain a specialized caseload for homelessness cases
• Conduct comprehensive assessments and create outcome plans
• Act as a liaison for complex inquiries and escalations
• Collaborate on training and community presentations
Requirements:
• University degree in Health, Human, or Social Services
• Extensive experience in counseling and case management
• Strong knowledge of Ontario Works and homelessness policies
• Proficient in SAMS and HIFIS systems
• Current class G driver’s license and reliable vehicle
Enhance the lives of individuals experiencing homelessness with your expertise in crisis management and resource coordination.
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