Caseworker Homelessness Support Services

Position: Caseworker for Homelessness Support Services
Join the City of Hamilton as a Caseworker focused on homelessness and residential care. This role emphasizes crisis intervention, support coordination, and case management for individuals facing complex challenges.

As a key member of the Human Services team, you will manage a caseload of clients requiring specialized financial and housing support. Your expertise will guide individuals through Ontario Works and emergency assistance programs, with an emphasis on crisis intervention and client-centered solutions. Collaborating with a network of stakeholders, you’ll ensure the delivery of essential services while advocating for vulnerable populations.

Key Responsibilities:

• Provide crisis intervention and safety planning for clients

• Maintain a specialized caseload for homelessness cases

• Conduct comprehensive assessments and create outcome plans

• Act as a liaison for complex inquiries and escalations

• Collaborate on training and community presentations

Requirements:

• University degree in Health, Human, or Social Services

• Extensive experience in counseling and case management

• Strong knowledge of Ontario Works and homelessness policies

• Proficient in SAMS and HIFIS systems

• Current class G driver’s license and reliable vehicle

Enhance the lives of individuals experiencing homelessness with your expertise in crisis management and resource coordination.
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