YWCA Service Coordinator – Overnight Shifts

Join YWCA Hamilton as a Service Coordinator focused on overnight shifts. Support women in crisis with your trauma-informed approach while working from Sunday to Wednesday in a vital community role.

The Service Coordinator will play a crucial role in supporting homeless women at Carole Anne’s Place. The position includes crisis intervention, assessing needs, and connecting women to essential services while upholding YWCA Hamilton’s vision of equity. Providing emotional support, you will empower clients through goal setting and advocacy, helping them navigate systems effectively.

Key Responsibilities:

• Assess needs for women seeking shelter services

• Offer crisis management and supportive counseling

• Advocate and provide referrals for clients

• Maintain confidentiality and accurate client records

• Clean program spaces and conduct daily operations

Requirements:

• Degree in Social Work, Social Services, or related field

• Proven crisis intervention and de-escalation skills

• Experience with diverse and marginalized communities

• Ability to work various shifts, including weekends

• Valid Standard First Aid and CPR certification required

Support marginalized women and help them navigate challenges with your skills at YWCA Hamilton.
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