Senior Caseworker

Empower Lives with Comprehensive Support at MFBCS

Join the Muslim Food Bank & Community Services Society (MFBCS) in our mission to address critical social issues while fostering self-reliance and empowerment within the community. As a Senior Caseworker in Hamilton, ON, you will play a crucial role in connecting clients to the right resources, helping them navigate their way to independence, and receive holistic support through our ASPIRE program.

Under the direction of the Manager, you will enforce the mission of our ASPIRE program, which is dedicated to promoting client development and independence. This program focuses on six core areas:
Food Insecurity, Housing, Education, Skills Development, Employment, and Mental Health Support. You will act as a liaison between clients and readily available resources, empowering clients as they strive for self-reliance.

• Client Engagement and Support :
  Meet with clients, assess their needs, prepare detailed action plans, and facilitate their registration with the ASPIRE Program.
• Resource Connection :
  Help clients in activities like learning to use public transport, registering for programs or benefits, and receiving cultural orientation.
• Holistic Support :
  Connect clients with available and appropriate services and resources as outlined in their personalized action plans.
• Program Promotion :
  Promote MFBCS and the ASPIRE program through outreach and presentations to businesses, community groups, and other organizations.
• Documentation and Reporting :
  Maintain detailed records using our computerized case management system and prepare regular reports on activities and client progress.

• Education & Experience :
  Diploma in Social Services, degree in Psychology, or a related field, with experience in case management, preferably in a non-profit or community service setting.
• Language Skills :
  Proficiency in the clients' native languages is highly desirable.
• Skills :
  Excellent interpersonal communication skills, proficient in planning and executing client-focused action plans.
• Attributes :
  Compassionate, dedicated, and client-focused, with a deep understanding of and respect for cultural sensitivities.

• Impactful Work :
  Make a significant difference in the lives of individuals by supporting their journey towards stability and self-reliance.
• Collaborative Environment :
  Work in a team that values compassion, dedication, and respect for the diverse needs of our community.
• Professional Growth :
  Gain valuable experience and opportunities for professional development in a supportive and dynamic setting.

We offer a competitive salary commensurate with experience and qualifications. Please include your salary expectations in your application.