Case Worker

*
* Job Description:

***
* Job Title:

** Case Worker
** Department:
** Program
* * Status/Position Type:
** Permanent Part-Time
** Compensation:**$26.39 per hour as per Collective Agreement
** Unionized:
** Yes
* * Ministry Unit:
** Hamilton Booth Centre
** Address:
** 94 York Blvd. Hamilton
** APPLICATIONS ACCEPTED BY:
**** Apply using Work Day
**** Attention:
Amy Claus, Program Manager
**** Please, no phone calls.
**** TERMS AND CONDITIONS:
**** Position Purpose summary:
** Under the direct supervision of the Program Manager, the caseworker will provide a service to people who are homeless or at risk of becoming homeless while interacting in a positive, supportive manner by meeting and developing a case management strategy with the person/family, making referrals to other agencies as appropriate, and supervising practical supportive services while making referrals to other day staff as appropriate.

This is a
** permanent part-time
** position with
** 16
* * hours per week. Flexibility in scheduling is required. The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility. Applicable shifts include a 1⁄2 hour unpaid meal break.
** Shifts**:
** 11:00 p.m. to 7:00 a.m., Friday/Saturday and all statutory holidays
**** ACCOUNTABILITIES:
**** Service Responsibilities
*** Develop and maintain a caseload.
* Complete an intake and assessment on each resident.
* Provide problem solving/referral counseling to Booth Centre Shelter residents.
* Develop a network and make referrals to existing services and resources in the community including those of other Salvation Army departments.
* Design and implement, in consultation with supervisor, an interview schedule that will provide an evaluation of ‘quality of life’ improvement of successful program participants.
* Provide assistance to front desk personnel as necessary, including responding to client issues and crises.
* Be available to respond to client issues in the dining hall and kitchen during meal services
* Record activities and incidents occurring during the shift in a factual and concise manner using communication log book and incident reports.
* Contact emergency service personnel (ambulance or police) when necessary.
* Maintain confidentiality with regard to clients/staff and Centre’s records.
* Work closely with and carry out tasks assigned to you by your supervisor.
* Fully participate in our Harm Reduction Program including but not limited to providing safer supply, client centred support and education
** Organizational Responsibilities
*** Demonstrate knowledge of The Salvation Army Booth Centre Policy and Procedures Manual.
* Meet with Program Manager for supervision as scheduled.
* Model appropriate qualities for this position – i.e., self-motivation, punctuality, and personal hygiene.
* Commit to and sign the agency and clients’ confidentiality form.
* Attend staff meetings of The Salvation Army Booth Centre Hamilton, Staff Training workshops and conferences, as authorized by the Centre.
* Work within mandate and mission of the Salvation Army.
* Represent The Salvation Army Booth Centre in a professional manner.

Perform other duties as required.
*
* WORKING CONDITIONS:

*** May work with potentially aggressive clients.
* Providing safe supplies to our clients
** EDUCATION, QUALIFICATIONS AND

CERTIFICATIONS:

*** University/College diploma in Social Service and/or a combination of education and related life experience.
* Alternative combinations of education and experience may be considered.
** EXPERIENCE AND KNOWLEDGE:
*** Competent on word processing equipment such as Windows, Microsoft Office etc.
* Demonstrates knowledge of Community-based resources.
** SKILLS AND CAPABILITIES:
*** Excellent oral and written communications…