Case Manager

Position: Employment Case Manager at Wesley
Empower Government-Assisted Refugees in Hamilton as an Employment Case Manager with Wesley. Deliver personalized employment support and counselling to help achieve meaningful career success.

This full-time, unionized role focuses on facilitating the STEP program, designed to bolster economic independence through tailored career guidance. You will conduct assessments, create individualized action plans, and advocate for clients, ensuring they access necessary resources. Utilize your compassion, accountability, and responsiveness to effectively support participants in their job search and readiness journey.

Key Responsibilities:

• Welcome and support clients accessing the STEP program

• Conduct needs assessments to identify barriers and employment goals

• Develop personalized employment action plans for success

• Facilitate job readiness coaching and career exploration

• Maintain accurate client records and program documentation

Requirements:

• Diploma in community/public service or equivalent experience

• 1-2 years in a Case Management role with vulnerable populations

• Understanding of employment support programs for refugees

• Advanced knowledge of a second language is an asset

• Strong advocacy and crisis intervention skills

Make a significant impact on the lives of newcomers and foster career growth with Wesley.