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Diversion Case Worker

Job in Hamilton, Ontario, E8H, Canada
Listing for: The Salvation Army
Full Time position
Listed on 2026-10-28
Job specializations:
  • Social Work
    Community Support Services, Human Services/ Social Work, Crisis Counselor, Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 26.39 CAD Hourly CAD 26.39 HOUR
Job Description & How to Apply Below

Support Hamilton Booth Centre residents through diversion case work, intake assessments, and referrals while working Monday to Friday, 7:00 a.m. to 3:00 p.m.

The Salvation Army seeks a permanent full-time Diversion Case Worker for its Hamilton Booth Centre. You will manage individual cases, help residents address social adjustment challenges, establish goals, monitor progress, and prepare discharge plans. The position supports shelter residents through problem-solving, referrals, crisis response, and harm reduction services.

Key Responsibilities:
  • Develop and maintain a resident caseload
  • Complete intake, assessment, VI SPDAT, and diversion tools
  • Provide problem-solving and referral counselling
  • Record activities and incidents accurately
  • Provide safer supply and client-centred harm reduction support
Requirements:
  • University or college diploma in Social Service
  • Related life experience may be considered
  • Knowledge of community-based resources
  • Excellent oral, written, and interpersonal communication skills
  • Ability to lift or carry up to forty pounds

Bring case management, assessment, referrals, and harm reduction support to residents at The Salvation Army Hamilton Booth Centre.

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