Senior Housing Support Worker

Support housing stability at Good Shepherd Centres’ Barton-Tiffany Shelter through crisis intervention and housing-focused case management. Work rotating 12-hour days and overnights.

As Senior Shelter Support Worker, you will help maintain a safe, hospitable environment for individuals, couples, and people with pets. You will support residents facing housing instability, poverty, social isolation, mental health issues, and substance use. Your work will follow Housing First, harm reduction, trauma-informed, anti-racist, and anti-oppressive frameworks.

• Provide housing-focused case management using Housing First principles
• Deliver crisis intervention, referrals, advocacy, and supportive counselling
• Support residents in pursuing goals and housing stability
• Assist shelter operations, peer support, training, and onboarding
• Maintain professional communication and thorough documentation

• Minimum three years’ housing and homelessness sector experience
• Diploma or degree in a social services-related field
• Advanced crisis intervention and mental health support experience
• Knowledge of addiction, trauma, poverty, and substance use
• Availability for 12-hour rotating days and overnight shifts

Bring housing-focused case management, crisis intervention, and respectful supports to residents at Good Shepherd Centres’ unique shelter.