Case Manager

Employment counselling and case management define this full-time Hamilton opportunity with Wesley, supporting Government-Assisted Refugees through STEP pathways.

As an Employment Case Manager, you will deliver individualized employment support within Wesley’s three-year Skills Training and Employment Pathways program. The position focuses on assessments, employment plans, job readiness, and referrals. You will help participants pursue meaningful employment while collaborating with employers, community partners, and internal teams.

• Welcome clients and provide responsive, client-centered program support
• Complete intake, needs assessments, and ongoing evaluations
• Develop individualized employment action plans
• Provide counselling, career exploration, and job readiness coaching
• Connect participants with training, services, employers, and job opportunities

• Community or public service diploma, or equivalent relevant experience
• One to two years in employment case management or career development
• Experience serving vulnerable populations, including trauma victims
• Understanding of employment supports available to refugees and landed immigrants
• Somali, Swahili, or Arabic language knowledge is an asset

Bring employment counselling, individualized planning, and client support experience to Wesley’s STEP program serving refugees in Hamilton.