Diversion Case Worker
Job in
Hamilton, Ontario, E8H, Canada
Listed on 2026-10-29
Listing for:
TSA The Salvation Army TSA
Full Time
position Listed on 2026-10-29
Job specializations:
-
Social Work
Human Services/ Social Work, Community Support Services, Crisis Counselor, Community Health
Job Description & How to Apply Below
Support diversion case management at The Salvation Army’s Hamilton Booth Centre in Hamilton, using assessment, referrals, and client-centered problem solving.
This permanent full-time Diversion Case Worker position supports Booth Centre Shelter residents with difficult social adjustment challenges. You will complete intake assessments, establish goals, monitor progress, and prepare discharge plans. The work includes community referrals, crisis response, documentation, and harm reduction supports.
Key Responsibilities:- Develop and maintain an assigned caseload
- Complete intake assessments using VI-SPDAT and Diversion tools
- Provide problem-solving and referral counseling
- Build community networks and connect residents with resources
- Record shift activities and incidents factually
- University or college diploma in Social Service
- Related life experience may supplement education
- Knowledge of community-based resources
- Excellent oral, written, and interpersonal communication skills
- Ability to complete vulnerable sector screening
Bring assessment, referral counseling, documentation, and harm reduction capabilities to resident-focused work at Hamilton Booth Centre.
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