Newcomer Family Services Navigator

Help newcomer families access Hamilton services as an in-person Systems Navigator supporting parents and children through CAPC. This part-time work begins January 2027.

Working with the Social Planning and Research Council of Hamilton, you will provide one-on-one assistance to parents of children from birth to age six. The Systems Navigator supports cultural communities through referrals, service connections, and community-based program delivery. The schedule is 13.5 hours weekly, across two days determined between Monday and Thursday.

• Support newcomer families accessing local services
• Provide information and referrals supporting family well-being
• Collaborate with CAPC partners to connect services
• Present at CAPC-related events and meetings
• Maintain information for reporting and evaluation

• Previous experience working with newcomers is an asset
• Systems planning, referral, and outreach skills
• Ability to work across diverse cultural communities
• Strong organization, communication, and presentation skills
• Arabic, Farsi, Spanish, Punjabi, Hindi, or Urdu is an asset

Use community outreach, service knowledge, and cultural communication skills to help CAPC families navigate Hamilton's local supports.