Intake Social Worker

Support client-centred access at VHA Home Health Care through telephone intake assessments and case planning for community care programs. This is a temporary full-time contract ending June 25, 2027.

As an Intake Social Worker, you will be the first contact for clients and referral sources seeking Responsive Community Care programs. You will gather information, assess needs, determine eligibility, and connect adults, seniors, and families with appropriate services. The work requires strong intake assessment, communication, and organizational skills.

• Conduct comprehensive telephone intake assessments with clients and referral sources
• Determine eligibility and align programs with funder requirements
• Develop service plans with clients and families
• Provide referrals, information, and follow-up to applicants
• Maintain accurate client files, databases, and documentation

• Bachelor’s degree in related field, BSW, or Social Services
• One to three years’ intake or social service agency experience
• Excellent assessment, formulation, case planning, and problem-solving skills
• Knowledge of mental health, addictions, and diverse communities
• Ability to manage high-volume telephone inquiries

Apply your intake assessment, client-centred care, and referral skills as VHA’s first point of contact for community services.