Health Services Outreach Navigator

Apply outreach and crisis intervention skills as a Community Health Navigator supporting clients with complex health and social challenges. Flexible daytime work is primarily Monday to Friday.
Good Shepherd’s Hospital 2 Home Team partners with Hamilton Health Sciences to deliver holistic community care. This Community Health Navigator provides hands-on support for people facing marginalization, poverty, precarious housing, mental health challenges, and addiction. You will help clients access essential resources and pursue individual goals.

Key Responsibilities:

Engage clients in problem-solving and safety planning
Use harm reduction approaches and connect essential resources
Provide supportive counselling, referrals, and advocacy
Identify individual and systemic barriers with clients
Participate in health and safety programs
Requirements:
Minimum three years’ experience in human or health services
Social service or social work diploma or degree
Excellent problem-solving, crisis intervention, and risk management
Community-based or outreach work experience preferred
Understanding of anti-racist and anti-oppressive practice
Use outreach expertise, crisis skills, and harm reduction knowledge to help Good Shepherd clients achieve enhanced well-being.