Transitional Services Advocate

Deliver housing-based advocacy and crisis services at YWCA Hamilton Transitional Living in Hamilton, Ontario, across rotating relief shifts.

This permanent Women’s Advocate role supports women and gender non-binary residents during life transitions. Working from feminist, anti-racist, and anti-oppressive perspectives, you will address client needs through assessments, referrals, counselling, programming, and case management. The position also contributes to shelter operations and resident safety.

• Support daily Transitional Living shelter operations
• Assess needs and provide housing and social referrals
• Facilitate individual and group programming
• Participate in case conferences and management development
• Provide evening and weekend front desk safety support

• Social work or human services education, or equivalent
• Experience with telephone and in-person crisis management
• Experience working with newcomer women
• Knowledge of social housing and community resources
• Excellent interpersonal and communication skills

Use advocacy, assessment, referral, and crisis intervention skills to strengthen resident support at YWCA Hamilton Transitional Living.