Track and Trace Coordinator at AIM

Join American Iron & Metal as a Track and Trace Coordinator, where you'll manage transportation movements and enhance operational efficiency. Monitor runs, communicate with drivers, and ensure timely service.

As a vital member of the AIM team, this entry-level position emphasizes logistics and customer service skills. You will use Samsara GPS and coordinate communication between Dispatch, Drivers, and Carriers to optimize transportation. Ensure timely pickups and deliveries while addressing delays proactively.

Key Responsibilities:

• Monitor all active transportation runs daily

• Track driver progress using Samsara GPS

• Communicate delays to Dispatch and Management

• Ensure accurate operational documentation

• Provide customer service support for inquiries

Requirements:

• 1-2 years in logistics or customer service

• Strong organizational and multitasking abilities

• Excellent verbal and written communication skills

• Proficient in Microsoft Office suite

• Ability to thrive in a fast-paced environment

Become essential in a growing team that prioritizes operational excellence and customer satisfaction at AIM.
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