Track & Trace Coordinator at AIM

Become the pivotal link in transportation at American Iron & Metal (AIM) as a Track & Trace Coordinator. Oversee logistics, manage run schedules, and enhance communication across teams to ensure seamless operations.

In this entry-level role at AIM, you'll monitor active transport movements and ensure timely delivery by using tools like Samsara GPS. Your main focus will be on driver and carrier communication while addressing service disruptions and maintaining high customer satisfaction.

Key Responsibilities:

• Monitor transportation runs throughout the day

• Track driver progress via Samsara GPS

• Verify completion of pickups, deliveries, and swaps

• Communicate delays or service issues proactively

• Document exceptions and corrective actions

Requirements:

• 1-2 years in logistics or customer service

• Strong multitasking and organizational skills

• Excellent verbal and written communication

• Proficiency in Microsoft Office tools

• Problem-solving aptitude

Ensure timely and efficient transportation operations at AIM by leveraging your organizational skills and communication abilities.
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