Logistics Track & Trace Coordinator

Join American Iron & Metal as a Logistics Track & Trace Coordinator and drive operational efficiency in transportation management.

Your role will enhance service quality while monitoring key transport activities.

This position is designed for individuals with entry-level experience in logistics or customer service. You will track transportation operations, resolve service discrepancies, and support drivers in real-time, ensuring effective communication across multiple teams, from Dispatch to Customer Service.

Key Responsibilities:

• Track all active transport runs daily

• Use GPS tools to monitor driver progress

• Verify execution of pickups and deliveries

• Communicate service issues and escalate when needed

• Update transportation management systems accordingly

Requirements:

• 1-2 years in logistics or related fields

• Strong multitasking and organization abilities

• Proficient in Microsoft Office Suite

• Excellent communication skills, both verbal and written

• Effective problem-solving skills

Utilize your organizational acumen at AIM to streamline logistics operations and contribute to customer satisfaction.
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