Voyago is seeking a
Full-time Patient Transfer Attendant / Mobile Bus Driver
to join our team. This is a hybrid role combining the responsibilities of a Patient Transfer Attendant (PTA) with those of a Mobile Bus Driver.
The successful candidate will be responsible for the
safe transportation of patients and passengers
, while providing professional, compassionate, and reliable customer service. Depending on the assigned shift and operational requirements, the successful candidate may work as a Patient Transfer Attendant or operate a Mobile Breast Screening Clinic Bus.
This position is suited to an experienced driver who can safely operate larger vehicles while also providing hands-on assistance with patient transfers and mobility needs.
Duties and Responsibilities As a PATIENT TRANSFER ATTENDANT- Safely transport patients by stretcher or wheelchair to and from healthcare facilities, nursing homes, and private residences.
- Assist with the safe loading, unloading, and movement of patients using stretchers and stair chairs.
- Work with a partner to safely lift and maneuver patients weighing
250+ lbs. - Provide compassionate, respectful, and professional patient care throughout the transportation process.
- Communicate effectively with patients, healthcare staff, families, dispatch, and other team members.
- Follow all company Standard Operating Procedures (SOPs), safety procedures, and infection-control requirements.
- Complete required documentation accurately and legibly.
- Respond appropriately to patient needs and emergencies within the scope of your training.
Patient Transfer Attendant shift rate: $19.50/hour.
As a MOBILE BUS DRIVER- Safely operate the Voyago vehicle while providing safe, reliable, and accessible transportation services.
- Ensure customer and passenger safety remains the highest priority at all times.
- Follow established routes, schedules, Standard Operating Procedures, and company training.
- Complete required paperwork, including ridership records and vehicle documentation, accurately and legibly.
- Perform pre-trip circle checks and report mechanical defects or other vehicle concerns according to company procedures.
- Conduct informal and formal risk assessments and implement safe work practices to reduce risks to passengers, clients, yourself, and others.
- Immediately report injuries, collisions, property damage, and other incidents to dispatch and/or the Operations Supervisor.
- Provide exceptional customer service and maintain positive working relationships with passengers, clients, coworkers, and supervisors.
- Render first aid in the event of an emergency on board the vehicle, within the scope of your training.
- Attend mandatory training, driver safety meetings, and ongoing professional development.
Mobile Bus Driver shift rate: $23.00/hour.
Location:Hamilton Region Job Type: Full-Time Wage: $19.50/hour for Patient Transfer Attendant shifts | $23.00/hour for Mobile Bus Driver shifts
Minimum Requirements
To be considered for this hybrid position, candidates
must meet all of the following minimum requirements:
- Hold a
valid BZ driver's licence
. - Have a minimum of3 years of continuous professional driving experience with the same employer/company
. - Have a clean and safe driving record and be able to maintain a clean Driver's Abstract.
- Be physically fit and able to safely lift and maneuver
250+ lbs. using a stretcher or stair chair with a partner
. - Possess a valid
First Responder Certification, AEMCA, or Firefighter Emergency Medical Responder Certification
, OR be currently working toward a Paramedic Diploma and have successfully completed Year 1. - Hold a valid
Basic Life Support (BLS) certification or equivalent
. - Have excellent verbal and written English communication skills.
- Have successfully completed high school or possess an equivalent qualification/post-secondary diploma.
- Be able to obtain a satisfactory criminal record check and/or Vulnerable Sector Screening.
- Have up-to-date immunization records and be able to provide documentation for: MMR, DPT, Polio, Varicella, Hepatitis B, COVID-19 (2 doses) and TB Skin Test (Step
1), valid within the previous 12 months - Demonstrate knowledge of traffic laws, safe driving practices, workplace safety procedures, and applicable transit regulations.
- Demonstrate a strong commitment to passenger and patient safety.
The ideal candidate is a
professional, safety-focused, physically capable, and compassionate driver
who can transition effectively between patient transportation and bus-driving responsibilities.
You should be comfortable working with individuals who may have mobility limitations or medical needs and should demonstrate patience, professionalism, and respect in every interaction.
Because this is a physically demanding hybrid role, candidates must be capable of performing patient-transfer duties safely and repeatedly, including working with a partner to maneuver heavy patients using stretchers and stair chairs.
Working Conditions- Work may be performed both inside and outside vehicles and healthcare…
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