H&T -G1 Housing Assistant

ACTUAL CLOSING DATE: Applications must be received by 15 July 2026 at 11:55pm

Location: Brandon Gate, Hamilton
Hours: 35 hours per week, fixed term until 30 November 2026
Work Pattern: Monday - Thursday 8.45am - 4.45pm, Friday 8.45am - 4.15pm
Salary: £25,183 - £28,358 per year

An exciting opportunity has arisen for someone who has excellent customer care and communication skills. The role of Housing Assistant undertakes a wide range of clerical duties including word processing, filing and photocopying and has the added advantage of working within a busy locality housing office, supporting Housing Officers and providing advice to tenants and customers, making a direct impact to the local community and our service users.

You will be required to demonstrate the ability to organise and prioritise your workload, respond to changing priorities and contribute effectively to team goals and projects, as well as demonstrating the necessary skills to use all relevant IT systems and software applications, in particular having a good working knowledge of Microsoft Word and Excel.

Due to the post being in a front line service, the successful candidate should demonstrate a commitment to the principles of customer care along with effective communication and interpersonal skills. Due to the nature of the post, it requires a high level of confidentiality.

The post of Housing Assistant brings upon opportunities for someone to gain skills and experience in a front line and diverse housing environment and also gives opportunities to progress your career within Housing Services. The role has a variety of responsibilities which bring job satisfaction.

• Provide evidence of your experience and achievements in the five specific behaviours framework:
  Efficient, Flexible, Leading, Working with Others, Performing.

This post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020.

Overseas Criminal Records Check:
An Overseas Criminal Records Check is required for applicants born outside the UK or who have lived or worked abroad for a continuous period of three months in the past 10 years. Applicants must provide evidence of the check translated into English and certified as free of any pending or history of criminal proceedings.

Preferred candidates will be required to complete a Level 1 disclosure check prior to a formal offer of employment being made.

The Council is committed to fostering equality, diversity and inclusion in its workforce. We welcome applications from all sectors of the community, including under‑represented groups, disabled applicants, those with a care‑experienced background, black, Asian or minority ethnic background, military service background and new Scots. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria.

As proud holders of the UK Armed Forces Covenant Gold Award, we guarantee an interview to service leavers, their close family members, veterans and reservists who meet the essential criteria.

• Enrolment in award winning local government pension scheme
• Option to join the Salary Sacrifice Shared Cost AVC scheme to increase pension pot value
• Up to 33 days annual leave
• Public holiday entitlement (up to 10 days)
• Occupational sick pay
• Family friendly policies – flexible working and leave, maternity/paternity leave, enhanced leave
• Employee discounts – including discounts at the cinema
• Other benefits – Cycle to Work Scheme, Physiotherapy, Employee Assistance Programme offering practical and emotional support