Revenue Operations Manager - SaaS

At Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice.

We’re innovators, relentless in our pursuit of customer success and constantly pushing the boundaries of the possible to create world‑class SaaS products.

Culture matters to us. Celebrated as one of the ‘Sunday Times UK’s Best Places to Work’ companies, our culture as an inclusive and forward‑thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for everyone.

Tech for good! Our SaaS product Dentally solves real‑world problems across three core areas.

Clinical; AI‑powered diagnostics and note‑taking, giving dentists an extra set of expert eyes on every x‑ray, further detecting subtle signs across conditions and boosting clinical accuracy in seconds.

Practice Management - Automating everything, ensuring dental practices get admin done quicker! Payments, Workflows & Patient Management, 3rd Party Integration, Reporting and Staff Instant Messaging.

Patient Experience - A digital‑first experience that empowers patients to manage appointments, complete medical forms, and make payments - all from their own device. No more old‑school phone calls and paper forms.

We are problem solvers, not ticket takers, and we champion creative problem‑solving. Customer success is at the heart of everything we do. We strive to ensure that each member of our team, regardless of their department or role, prioritises the success of the customer in every interaction. From our Commercial teams right through to Operations, every area of our business plays an instrumental role in shaping the value of our user’s experience.

Our customer success programmes are pivotal in maintaining dynamic feedback channels with our product teams, ensuring that we are always enhancing our software to align with customer needs. By delivering top‑tier service, crafting innovative solutions, and offering proactive support, we are not just meeting expectations—we are creating long‑lasting partnerships that drive positive outcomes.

As a Revenue Operations Manager you will play a critical role in aligning sales, marketing, and customer success operations to drive predictable revenue growth. You’ll be responsible for building and optimising processes, systems and data infrastructure that enable the business to scale efficiently and make informed, data‑driven decisions. By ensuring operational excellence across the revenue engine, you’ll help improve forecasting accuracy, accelerate deal cycles and enhance overall customer experience.

• Own and optimise revenue operations processes across sales, marketing, and customer success teams.
• Implement and manage CRM systems, automation tools and reporting frameworks to support revenue growth.
• Develop and maintain forecasting models, pipeline analytics and performance dashboards for leadership visibility.
• Partner with GTM leaders to align operational priorities with strategic business objectives.
• wn and manage the sales commission process, including designing commission structures, ensuring accurate calculation and partnering with Finance and Sales leadership to deliver timely and transparent payouts.
• Identify and execute opportunities for process automation and workflow improvements.
• Ensure data integrity and governance across all revenue‑related platforms and tools.
• Support annual and quarterly planning processes, including target setting.

• Proven experience in Revenue Operations/ Sales Operations within a high‑growth B2B SaaS or technology business.
• Strong understanding of CRM systems (preferably Hubspot), marketing automation platforms and revenue analytics tools.
• Demonstrable experience in forecasting, pipeline management and performance reporting.
• Ability to design and implement scalable processes and workflows across GTM teams.
• Excellent analytical skills with the ability to interpret complex data and provide…