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Customer Care Advisor

Job in Uddingston, Hamilton, South Lanarkshire, ML3, Scotland, UK
Listing for: People Solutions
Full Time, Seasonal/Temporary position
Listed on 2026-09-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Office Administrator/ Coordinator
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 13.09 GBP Hourly GBP 13.09 HOUR
Job Description & How to Apply Below

CUSTOMER CARE COORDINATOR - UDDINGSTON

People Solutions are currently recruiting for a Customer Care Coordinator to join our well-established client based in Uddingston.

This is a temporary contract with an ASAP start, offering £13.09 per hour, Monday to Friday working and 40 hours per week within a busy transport and logistics environment.

£13.09 PER HOUR | MONDAY TO FRIDAY | 08:00 TO 17:00 | 40 HOURS PER WEEK | ASAP START

This role would suit candidates with experience as a Customer Care Advisor, Administrator, Transport Administrator, Customer Service Coordinator or Operations Administrator.

Shifts
  • Monday to Friday
  • 08:00 to 17:00
  • 40 hours per week
  • ASAP start
  • Temporary contract
Rate of Pay
  • £13.09 per hour
  • Weekly pay
Benefits
  • Consistent Monday to Friday hours
  • 40 hours per week
  • ASAP start available
  • Weekly pay
  • Supportive working environment
  • Opportunity to gain experience within transport and logistics
  • Ongoing support throughout your assignment
Day-to-Day Duties
  • Managing customer and depot enquiries
  • Processing pricing agreements and amendments
  • Investigating pricing and operational discrepancies
  • Reviewing and actioning depot jobs
  • Liaising with Sales, Operations and Accounts teams
  • Processing daily jobs and pricing from agreed rate cards
  • Updating fuel surcharge information
  • Managing shared mailboxes within agreed timescales
  • Preparing customer reports
  • Recording accurate customer notes and maintaining digital records
  • Supporting the wider Customer Experience team with administration and reporting
Essential Skills
  • Previous administration, customer service or operational support experience
  • Excellent written and verbal communication skills
  • Strong attention to detail and accuracy
  • Good numerical and problem-solving skills
  • Confident using Microsoft Office, including Excel and Outlook
  • Strong organisation and time-management skills
  • Able to manage multiple tasks and deadlines
  • Comfortable working in a fast-paced environment
  • Previous transport or logistics experience is desirable but not essential
Training
  • Industry related training and ongoing support throughout

People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process.

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