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Global Complaints Specialist: End-to-End Resolutions

Job in Hamilton, South Lanarkshire, ML3, Scotland, UK
Listing for: Next Frontier Capital
Full Time position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Bilingual
Job Description & How to Apply Below

Chase UK is seeking a Global Complaints Specialist to own complaint cases end to end, delivering fair, clear, and timely outcomes while partnering across the business to gather facts and resolve issues.

You will help recognise and support vulnerable customers, communicate decisions confidently and compassionately, and identify trends that drive continuous improvement in complaint handling.

The following position is for a Global Complaints Specialist:
End-to-End Resolutions with Next Frontier Capital.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Global Complaints Specialist:
End-to-End Resolutions role in the description above.

We appreciate your interest in this position.

Join Next Frontier Capital and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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