Service Support Coordinator

Overview

To support the Strategic Director / Senior Officers by providing services of a standard that demonstrates a high level of initiative, judgement, confidentiality and responsibility for personal action. This is a temporary 18-month position from the start date.

• To assist in the provision of an efficient, effective and flexible administrative support by working as part of the Directorate Support Team.
• To provide a customer focused service as the first point of contact for both internal and external customers. Enquiries will range from colleagues requesting advice to members of the public looking for information on any aspect of Council services.
• To provide support services of a standard that demonstrates a high level of initiative, judgement, confidentiality and responsibility.
• To assist the Service Leadership Team in the delivery of specific projects that may impact on changes to procedures and practices across the Council.
• Although staff may initially be allocated in a Service area, they can be moved to suit Service need.

You can view the application pack below which contains the job profile outlining the skills, experience and knowledge required for this job. You can also find our recruitment privacy notice and a general information pack about Clackmannanshire Council.

Clackmannanshire Council is currently promoting the recruitment campaign "Get into Care for Adult Care". Further documents can be viewed below — these do not relate to the job advertised.

Clackmannanshire Council welcomes applications from everyone and we value diversity in our workforce. We are committed to being an exemplar employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. For this vacancy, we would welcome applications from ethnic minority groups, who are currently under represented in our workforce.

Clackmannanshire Council operates a flexible hybrid approach for those roles that allow this type of working. Attendance at the office will be required to meet the needs of the business and, for example, to build team and stakeholder relationships. The exact pattern of working will be agreed with you as part of the recruitment process.

Clackmannanshire Council is a living wage accredited employer.

Should you have difficulty applying for a job online please call and leave your details along with the reference number of the post. Please note that if you are selected for interview you will be notified by e-mail.

Please click this link to view a short video on what is expected when completing application forms for Clackmannanshire Council. There may be an opportunity for you to seek permission to apply for this position on a secondment basis. Applicants should ensure they read the secondment policy and seek agreement from their service prior to applying.

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This description retains the original language and information structure while removing irrelevant duplications and placeholders.