Information Technology System Analyst

Thistle Seafoods is one of the largest family owned manufacturers of quality seafood products in Europe. We supply outstanding products at every price point to leading retail and food service customers within the UK, Europe, USA, Canada and Australia. Our Head Office is based in Peterhead in the North-East of Scotland, and our second site based in Uddingston in the outskirts of Glasgow.

Thistle Seafoods has a fast-paced, challenging, and inclusive working environment. Employees work extremely hard and take great pride in the work they do. We believe in providing all staff with the opportunity to develop and progress and we actively encourage internal promotion.

The primary role of the IT Systems Analyst is to ensure that the Company’s IT systems are functioning as effectively and efficiently as possible.

• Provide technical support to business users for all IT systems, hardware and software.
• Interface with outsourced IT service support provider.
• Support management of outsourced IT service support provider, ensuring all service tickets resolved within a timely manner and within contractual agreements.
• Front-line business support for the Company’s ERP system (Unity).
• Work closely with business users to maximise the functionality of Unity and make business processes as efficient as possible.
• Support in defining business requirements and documenting processes.
• Report writing (Unity & Qlik View).
• Supporting and actively promoting brand integrity and Corporate Social Responsibility (CSR) by ensuring there is engagement and communication between teams, customers and suppliers that continually drives improvement.
• Undertaking tasks as directed by the Directors and/or Senior Managers.

• Ability to use initiative, take ownership and solve problems.
• Team player, able to work collaboratively with and assertively influence operational stakeholders.
• Flexible and able to adapt and succeed in a fast paced, continually changing environment.
• Organisation and time management skills.
• Honest and reliable.
• Professional attitude.

• ERP systems
  - Preferred
• EDI set up & maintenance
  - Preferred
• AQL/ SQL experience – Preferred
• Qlik View reporting & administration (or other BI tool) - Preferred

• Hours of work will be from 8.00am to 5.00pm.