Senior Business Analyst

Senior Business Analyst required to join a growing, product-led software business operating within a highly specialised domain. The organisation develops a complex platform used by well-known global clients and is continuing to invest in its product suite to support long-term growth and innovation.

In this role you’ll take ownership of requirements, functional design, and solution definition, working closely with software developers in an agile environment to deliver meaningful product improvements.

This is a well-established but evolving software business delivering a niche platform to a global client base. The product sits at the core of customers’ operations, supporting complex workflows, data management, and business-critical processes.

The organisation is part of a wider international software group, offering the stability and backing of a larger entity while maintaining the agility and close-knit feel of a specialist product team.

They are in a strong phase of growth and product investment, with a focus on enhancing platform capability, improving user experience, and scaling their technology to meet increasing demand. The environment is collaborative and pragmatic, with a strong emphasis on quality, clarity, and delivering tangible outcomes for customers.

With a remote-first culture and a relatively small, experienced team, you’ll be joining a business where your input is visible, valued, and has a direct impact on how the product evolves.

You’ll sit at the centre of product, development, and test, owning how requirements are discovered, defined, and translated into development-ready solutions.

This isn’t a passive BA role. You’ll be actively shaping how the system behaves – analysing workflows, refining user journeys, and working closely with software engineers throughout delivery to ensure solutions are clear, feasible, and aligned to product objectives.

You’ll also play a key role in improving the user experience, leading feature-level reviews to identify inefficiencies and ensure workflows are intuitive and effective. Where needed, you’ll bring ideas to life through wireframes or lightweight prototypes to support design discussions and alignment.

It’s a role that requires both structure and collaboration, ideal for someone who enjoys working in detail but also influencing how products are designed and built.

• Lead requirements discovery across new features and system enhancements, translating business needs into clear functional designs
• Produce high-quality documentation including functional requirements, workflows, and acceptance criteria
• Work closely with software developers and testers in an agile environment to support delivery and resolve queries
• Analyse existing system behaviour, data structures, and integrations to support accurate solution design
• Lead feature-level UX reviews to validate workflows, identify inefficiencies, and refine proposed solutions
• Produce wireframes or prototypes (e.g. Figma, Adobe XD or similar) to support solution design and stakeholder alignment
• Support product discovery by turning feedback into structured problem statements and solution proposals
• Act as a subject matter expert within the team, sharing knowledge and improving overall product understanding
• Help drive consistency and best practice across analysis, improving how requirements are defined and delivered

• Strong experience as a Business Analyst within a software product environment is essential
• Proven track record of working closely with software developers, understanding technical delivery and constraints
• Solid knowledge of agile methodologies, with experience contributing across the full delivery lifecycle
• Experience working on complex systems such as SaaS platforms, or other operationally critical software
• Experience creating wireframes or prototypes using tools such as Figma, Adobe XD, or similar
• Strong appreciation of UX and user workflows, with the ability to identify and drive improvements
• Ability to translate business needs into structured, development-ready requirements and workflows
• Comfortable analysing integrations, data flows, and system behaviour in…