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Trade Counter Assistant

Job in Hamilton, South Lanarkshire, ML3, Scotland, UK
Listing for: LSK Supplies Ltd
Full Time position
Listed on 2026-01-14
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below

LSK Supplies Ltd is Scotland's largest independent architectural ironmongers and building supplies, with nine branches across the country. Known as a one‑stop shop for construction materials, we provide a vast range of products including ironmongery, sealants, adhesives, fixings, fasteners, tools, workwear, PPE, site safety equipment, janitorial supplies, and site catering solutions. We are dedicated to meeting the needs of construction professionals with high‑quality products and exceptional service.

About

the Role

We are seeking a full‑time Trade Counter Assistant to join our team in Hamilton. In this on‑site role, you will provide exceptional customer service, assist with product inquiries, process orders, and support the day‑to‑day operations of the trade counter.

Responsibilities
  • Managing stock
  • Maintaining a well‑organized work area
  • Ensuring customer satisfaction through efficient and professional service
  • Assisting customers in selecting tools, materials, and products to meet their specific needs
Qualifications
  • Strong interpersonal skills and effective communication abilities are essential for successful customer interactions and collaboration with team members.
  • Proven experience in customer service and a solid understanding of trading practices are required to assist clients effectively.
  • Familiarity with power tools and construction materials is preferred to provide knowledgeable support and advice to customers.
  • Problem‑solving skills and attention to detail to ensure accuracy in handling customer inquiries and stock management.
  • Experience in retail or trade counter operations is an advantage.
Required Skills
  • Strong interpersonal skills
  • Effective communication abilities
  • Understanding of trading practices
  • Familiarity with power tools and construction materials
  • Problem‑solving skills
  • Experience in retail or trade counter operations
Preferred Skills
  • Familiarity with power tools and construction materials
  • Experience in retail or trade counter operations
Pay range and compensation package

Competitive pay, Bonus and Rewards package.

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices and encourage applications from all qualified individuals.

Seniority level
  • Entry level
Employment type
  • Full‑time
Job function
  • Sales and Business Development
Industries
  • Wholesale Building Materials and Construction
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