Business Development Representative

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We are currently seeking a Business Development Representative to work within our EMEAN Business Development Team. Reporting to our Head of Demand Generation EMEAN, you’ll collaborate closely with our sales team in the EMEAN region to execute successful campaigns and lead gen delivery.

You should be a driven, high-energy individual who can identify, create and qualify sales opportunities through a mix of outbound, strategic and targeted account prospecting.

You will need to develop a solid understanding of our products and be able to articulate our value proposition to customers to develop a pipeline of qualified leads and appointments for our EMEAN sales team.

You will also be responsible for maintaining and managing the lead and contact records in Salesforce to ensure that all qualified information is available and up to date.

About Smart Communications

Smart Communications is a leading technology company focused on helping businesses engage in more meaningful customer conversations. Its Conversation Cloud platform uniquely delivers personalized, omnichannel conversations across the entire customer experience, empowering companies to succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently.

Smart Communications is headquartered in the UK and serves more than 650 customers from offices located across North America, Europe, and Asia Pacific. Smart Communications’ Conversation Cloud platform includes the enterprise-scale customer communications management (CCM) power of Smart

COMMTM, forms transformation capabilities made possible by Smart

IQTM and the trade documentation expertise of Smart

DXTM. In 2021, the company acquired Assentis, a leading European software solutions provider specializing in customer communications management (CCM) with a focus on the financial services industry. To learn more, visit

Who are you?

• You have worked before as a Business Development Representative, Sales Account Executive or similar role
• You have a proven track record of achieving qualified meeting targets
• You have excellent tele-prospecting and qualification skills and can build long term relationships with prospects
• You have extensive experience in outbound sales lead development targeting Executive contacts in large enterprises. Software and SaaS background will be a plus
• You have a proven track record working as a BDR within CCM, or within a complex/Enterprise software solutions
• You have exceptional verbal and written communication skills
• You have a can-do attitude, you are proactive, highly energetic and a self-starter
• You can work in fast-paced environment across multiple marketing campaigns
• You are a black belt with Salesforce and know about CRM technology
• You have a hands-on experience with multiple sales techniques (including cold calls)
• Ambitious professional who wants to work for a fast-growing technology company with a best-in-class products

The responsibilities of the role include:

• Timely follow-up and accurate qualification of inbound inquiries and marketing campaign leads
• Create strategic campaigns with Salesloft cadences, collaborating with sales representatives on key target accounts
• Strategic outbound calling into new and existing accounts
• Maintaining and leveraging the database of prospects to effectively identify new targets for sales and marketing
• Ability to gather key information and insight into target organisations
• Identifying decision makers and DMUs amongst the targeted leads and accounts to start the sales process
• Building relationships with decision makers in target accounts
• Strong focus on customer experience ensuring a smooth transition to the field sales team
• Capturing of accurate and complete information in SFDC

What we’re looking for:

Must have skills/experience:

• Excellent tele-prospecting and qualification skills
• You know how to effectively use Mar Tech tools (e.g. Salesloft, 6
  
  Sense, Linked In Navigator, Cognism)
• High…