Sales Support Manager

Are you looking to join a successful and growing organisation who are committed to creating a great safe place to work where all employees have the opportunity to contribute, grow and develop? We are looking for a Sales Support Manager to join our sales team in Hamilton Scotland.
As a Sales Support Manager you will provide efficient administrative and business development support to enable order winning and compliance activity.
You will lead a high-performing team and take ownership of core processes, ensuring accuracy, timeliness, and the delivery of a consistently high-quality service.
Role Details:
Annual salary up to 37,000 dependent on skills and experience, plus commission
Role based:
Hamilton, ML3 0EJ

Contract type:
Permanent
Annual leave of 25 days per annum plus bank holidays and opportunity to buy an additional 5 days each year.

Ensure business development calls are achieved to increase opportunity generation, including your own targets
Provide direct line management and leadership to the Coordinator team, ensuring regular, meaningful monthly one-to-one meetings are conducted to support performance, development, wellbeing, and engagement.
Design, implement and continuously improve administrative processes.
Plan, allocate and monitor administrative work to ensure timely, accurate and customer focussed delivery.
Provide an excellent administrative service that supports order winning and operational activities.
Communicate with stakeholders to ensure understanding of administrative processes and drive consistent adherence.
Respond to queries and effectively resolve issues, escalating where needed.
Produce accurate and timely reports to support business needs.

Contributory pension including life insurance benefit
A range of dedicated health and wellbeing services
Cycle to Work Scheme
Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!)
Learning & development opportunities and resources
Opportunity for career progression
A chance to give back to your community with an annual volunteering day

Previous Business Development experience B2B or B2C
Customer Relationship Management experience
Strong Commercial Administration experience
Administrative experience in a customer service environment.
Experience managing and developing a team.
Competent using Microsoft Office software.