Head of Warehouse Operations

Are you an operational strategist, a safety first leader, and a calm commander who knows how to turn complex warehouse environments into smooth, scalable, high performance machines? Do you understand throughput, capacity, and the psychology behind how teams work, move, and stay safe in fast paced environments? Are you as comfortable on the warehouse floor as you are analysing performance data, and do you thrive in high growth operations where you can build, optimise, and scale?

Are you an operational strategist, a safety first leader, and a calm commander who knows how to turn complex warehouse environments into smooth, scalable, high performance machines? Do you understand throughput, capacity, and the psychology behind how teams work, move, and stay safe in fast paced environments? Are you as comfortable on the warehouse floor as you are analysing performance data, and do you thrive in high growth operations where you can build, optimise, and scale?

If you bring a blend of operational sharpness, people centred leadership, and continuous improvement energy, DFYNE might be the perfect place for you.

A picture paints a thousand words… and we’re sure you don’t want to be sat here reading an essay of corporate “about us” spiel… Seriously, how’re you able to really get under the skin of what we’re about from a few words on a screen. So why don’t you have a look and see what we’re all about for yourself -

First off, it’s best I introduce myself (person behind the keyboard here), it’s not the norm on a job role spec, but I feel it’s important you get introduced to who you might be working with for a long time early on. I’m Jay, Chief Commercial Officer at DFYNE, and I’m looking for someone who’s going to help us take DFYNE’s operational engine to the next level.

The Head of Warehouse Operations will lead DFYNE’s warehouse and fulfilment function end to end. Owning safety, stock integrity, operational performance, team leadership, and the physical execution of our supply chain. You’ll build a warehouse operation that delivers accuracy, speed, safety, and reliability, ensuring DFYNE’s products move through our facilities efficiently, safely, and with commercial impact.

• Builder energy
• Safetyfirst mindset
• Grounded confidence
• Operational discipline
• Calm command

• Own DFYNE’s warehouse operations strategy, ensuring safety, efficiency, accuracy, and scalability.
• Lead daily warehouse operations across receiving, put-away, storage, picking, packing, dispatch, returns, and replenishment.
• Manage throughput, capacity, and labour planning to meet service levels and peak trading periods.
• Ensure full compliance with H&S legislation, machinery regulations, and warehouse safety protocols.
• Own inventory accuracy, cycle counts, stock investigations, and shrinkage reduction.
• Build and lead high performance warehouse teams, supervisors, and future leaders.
• Optimise WMS usage, data accuracy, and workflow configuration.
• Drive continuous improvement using Lean, 5S, and operational optimisation methodologies.
• Partner with Supply Chain, Commercial, and Customer teams to ensure seamless stock flow and delivery performance.
• Oversee equipment, automation, and warehouse layout optimisation to improve efficiency and safety.
• Deliver operational reporting on accuracy, productivity, safety, and cost performance.
• Maintain audit ready documentation, risk assessments, incident reports, and compliance…