Passport Agent Parsippany Library

Passport Agent, evenings and weekends.

The Parsippany Library is seeking a Part-Time Passport Agent (Civil Service

Title:

Community Library Assistant) to join the Administration Department, and perform clerical work to assist Patrons with completing, reviewing, and submitting U.S. Passport applications. This position will also assist with Notary Services.

The Parsippany Library serves a population of 56,000 with a Main Library and two branches. Located in Morris County, NJ, Parsippany is a vibrant and diverse community which has often been recognized as one of the best places to live in the U.S.

Passport Agent (Civil Service

Title:

Community Library Assistant)

Main Library 449 Halsey Road, Parsippany, NJ 07054

Administration

Passport and Notary Supervisor

$18.00/hour

Wednesdays 5-9pm, Saturdays: 12-5pm, with ability to cover additional evening shifts as a substitute.

Vacation, Sick, and Holiday pay provided according to Library Policy, and enrollment in the Defined Contribution Retirement Plan (DCRP) if eligible.

Working in the Administration department under the Passport and Notary Supervisor, the Passport Agent performs a range of administrative tasks related to the acceptance of Passport applications and provides Notary services. This position schedules appointments for services, taking, printing, and processing photographs, reviewing applications and verifying information provided is correct, collecting fees, and witnessing signatures.

• Provide courteous and professional assistance to the Public throughout the service process.
• Schedule appointments and respond to requests over the phone, through email, and in person for notary and passport services.
• Communicate instructions to Patrons regarding paperwork, documentation, and items needed.
• Take and print photographs for Patrons to include in their passport applications, or, verify provided photograph is in true likeness of the applicant.
• Collect fees and follow established procedures for deposit.
• Record the identification documentation presented on the application.
• Review applications to ensure all information has been provided correctly.
• Administer the Oath to the applicant and witness their signature.
• Sign name and affix the Library’s authorized seal or stamp on the application.
• Ensure all documentation is handled properly and maintains confidentiality.
• Mail completed passport applications to the appropriate address and maintain tracking information.