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Director of UC Solutions Architecture - Systems Integrator
Job in
Hamilton, Atlantic County, New Jersey, USA
Listed on 2026-10-30
Listing for:
Hamilton Barnes
Full Time
position Listed on 2026-10-30
Job specializations:
-
IT/Tech
Cloud Computing: Infrastructure & Operations, Systems Engineer, IT Consultant, IT Project Manager
Job Description & How to Apply Below
Ready to take IT transformation into your own hands?
Join a technology services provider delivering end-to-end digital infrastructure and managed services, working on projects that secure networks, modernise cloud environments, and optimise enterprise systems.
They are seeking a hands-on Director of Unified Communications to lead and grow their Cisco UC practice within a dynamic MSP environment. This role blends technical leadership, pre-sales engagement, and team oversight, making it ideal for someone who can operate at both a strategic and technical level.
Key Responsibilities:- Lead and scale the UC practice, setting technical direction and best practices
- Remain hands-on in pre-sales, supporting solution design, client presentations, and proposal development (SOWs, HLDs)
- Architect and oversee delivery of Cisco UC solutions (CUCM, Unity Connection, UCCX, CUBE, Expressway, Webex)
- Drive UCaaS and cloud collaboration strategies, including migrations from on-prem to cloud
- Act as a senior escalation point for complex technical challenges
- Collaborate with sales leadership to drive revenue growth and solution positioning
- Mentor and develop engineering teams, ensuring high-quality delivery across projects
- Engage directly with clients as a trusted advisor, aligning technical solutions with business goals
- Ensure successful project execution and customer success outcomes across multiple engagements
- 8+ years of experience in Cisco Unified Communications, including architecture and design
- Strong background in both on-prem and UCaaS environments
- Proven experience working within an MSP or multi-client environment
- Demonstrated pre-sales experience, including solution design and client-facing presentations
- Deep understanding of SIP, VoIP, dial plans, and call routing
- Experience leading or mentoring technical teams
- Strong communication and stakeholder management skills
- Experience with Microsoft Teams, Direct Routing, and Teams Phone
- Exposure to Webex Calling / Webex Contact Center and cloud collaboration platforms
- Cisco certifications (CCNP/CCIE Collaboration or equivalent)
- Familiarity with Azure, AWS, or hybrid cloud environments
- $225,000
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