Product Analyst

• 5+ years of relevant product analyst experience (required)
• Experience in data mapping across systems
• Excellent written and verbal communication skills including technical writing skills
• Strong analytical, problem-solving, and technical writing skills
• Strong team player
• Ability to work independently and as part of a team
• Ability to complete tasks with high levels of precision

• Proven experience in Jack Henry Core Banking platform (New Digital Core)
• Proven experience in Jack Henry Banno (front end) & Open Anywhere (Onboarding application)
• Design & define training framework for digital channel operations teams
• Define training documents for new digital channel operations team
• Define a training matrix structure for L0-L3 tiered support across Jack Henry & 3rd party applications and their scope of service
• Execute training for operations team members (L1-L3 levels)
• Guide users on self-service capabilities for L0 level support

Best Regards,

Ibraheem Mohammad

Momento USA | Exceeding Customer Expectations

Email:

440 Benigno Blvd, Unit#A 2nd Floor. Bellmawr, NJ 08031

Interstate Business Park

Direct:

Web:

Note: Momento USA is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.