Customer Experience Optimizer — Logistics Analytics
Listed on 2026-10-27
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Supply Chain/Logistics
Supply Chain & Logistics
JINGDONG Logistics is hiring a Customer Experience Specialist in Perth Amboy, New Jersey. The role focuses on building and maintaining a comprehensive customer experience and operations quality monitoring framework across the Americas.
You will develop KPI dashboards, standardize reporting, and drive data-driven improvements to delivery timeliness and customer satisfaction. The ideal candidate brings 3–5 years in logistics operations, strong SQL, Excel, and BI tooling skills (Power BI/Tableau),
Join us at JD LOGISTICS US as our next Customer Experience Optimizer — Logistics Analytics in NJ, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in NJ, United States.
This opportunity is part of our work in Management & Operations.
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