Billing Supervisor

Our Finance/Accounting department has an excellent remote opportunity for a Billing Supervisor open in any of our offices. This is an exempt position that reports to the Billing and Collections Manager. The Billing Supervisor will coordinate and supervise a

team of Billing Coordinators to support the Firmwide billing practice of Digital Assets and Data Management (DADM). This will be a “working” supervisor role that will maintain an acceptable number of assignments as a Billing Coordinator.

• Provide first-level support to Billing Coordinators regarding billing-specific questions and day-to-day operational issues.
• Conduct regular team meetings to discuss ongoing work, team issues, billing group, and Firm news to ensure that team members are provided with pertinent information as
• Participate in coaching, performance feedback, and reviews for Billing
• Monitor Billing Coordinator schedules, including ensuring hours are adhered to, providing coverage, and sending communication when staff are absent, processing requests for overtime or time-off and approving timecards in the Firm’s time management system.
• Act as point of contact for secretaries and
• Assist with training as needed

• Assist with development and implementation of billing
• Monitor status of regionally assigned bills, ensuring billing attorneys and/or assistants adhere to due dates.
• Monitor/audit areas of concern such as WIP on In Progress matters, cost credits, negative invoices, manual invoices, payment applications, rate overrides, exception codes, zero proformas, and closed matters.
• Other duties as requested and

• Associate degree from two-year college along with a minimum of seven (7) years of related legal billing experience; or the equivalent combination of education and experience may substitute for the education Prior experience working in a fast-paced law firm environment and knowledge of billing department operations and insurance-based billing is highly desirable. Supervisory experience includes the skills necessary to organize, coordinate and supervise staff.
• Demonstrated proficiency in Microsoft Office Suite including Word, Outlook, and Demonstrated proficiency Elite 3E billing software and various E-Billing vendor sites is preferred. Proven aptitude to learn new software applications.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and General knowledge of accounting principles and internal controls.
• Strong analytical and communication skills both oral and Ability to effectively communicate and present information in one‑on‑one and small group situations to all levels of professional and support staff. Ability to respond to common inquiries or complaints from all levels of clients and professional and support staff. Interpersonal communication skills are necessary to maintain effective relationships with partners, attorneys, clients, and staff, and to exhibit a high degree of responsiveness, diplomacy, and professionalism in these interactions.
• Strong project management and team management skills with a willingness to 'roll up sleeves' and operate at whatever level is needed to accomplish Ability to lead and build consensus among peers and staff. A strong client service approach and team orientation. Demonstrate good judgment, tact, and flexibility under pressure in a mixed‑matrix environment with many competing priorities.
• Excellent organizational and planning skills, with ability to be detail‑oriented and prioritize multiple tasks and projects in a fast‑paced environment with strict Ability to exercise discretion with confidential and sensitive information.