Enhanced Services Coordinator - West Chester, OH

Enhanced Services Coordinator - West Chester, OH

Join to apply for the Enhanced Services Coordinator - West Chester, OH role at Mitutoyo America Corporation.

Perform services of the Enhanced Services Coordinator in West Chester, Ohio Metrology Service Center. Responsibilities include collaborating with programmers and inspectors, managing procurement, interfacing with customers, processing orders and invoices using the ERP (Enterprise Resource Planning) system. Along with managing detailed spreadsheets and measurement data. This is a dynamic role that requires exceptional attention to detail, strong organizational skills, and the ability to multitask in a fast‑paced environment.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions.

• Create and maintain detailed excel spreadsheets based on data from measuring equipment ensuring compliance with ISO/IEC 17025 requirements.
• Identify discrepancies in data and communicate with programmers or inspectors to resolve issues.
• Maintain accurate records and ensure data is properly stored and sent to customers as needed.
• Procure office supplies, instruments, and consumables necessary for the department.
• Use the ERP system to enter orders, create invoices, and manage customer invoicing.
• Collaborate with the accounting department to ensure timely payment of invoices.
• Maintain organized and up to date records of all procurement and invoicing activities.
• Assist with basic shipping and receiving tasks.
• Ensure compliance with company policies and procedures.

• Job Knowledge
• Problem Solving
• Self‑management
• Quality and Quantity of Work

• Competitive Salary package - $24 - $26 per Hour
• Minimum 17 days PTO plus at least 10 paid holidays per year
• Shut down period at the end of the year
• Medical, Dental, Vision & Life Insurance
• STD, LTD, Employee Assistance Program
• 401(k) Plan plus company match
• Tuition Reimbursement
• Service Recognition
• Company Vacation House in Florida

Office, quality room or manufacturing floor.

The person in this position occasionally needs to move about inside the office to access filing cabinets, office machinery, etc. This person will need to be able to lift and carry up to 25 lbs.

This is a full‑time position. Monday – Friday 8:00 a.m. – 4:30 p.m.

No Travel Required

High School Diploma with 2–3 years’ experience working as an administrative assistant in a manufacturing/distribution environment.

• Proficiency in Microsoft Excel, including advanced formulas and data analysis.
• Strong attention to detail and the ability to spot discrepancies in data.
• Experience working with ERP systems for order processing and invoicing.
• Basic knowledge of shipping and receiving processes.
• Excellent organizational and time‑management skills.
• Strong communication skills, both verbal and written.
• Ability to work independently and as part of a team.
• Previous administrative or office support experience preferred.

Enhanced Services Manager

Mitutoyo America Corporation is an Equal Opportunity Employer. It is our policy to judge employees on their individual merits, skills, abilities, performance, etc. The Company offers equal opportunities to all qualified applicants and employees without regard to race, religion, color, age, sex, national origin, veteran status, marital status, sexual orientation, or disability in accordance with applicable federal and state laws. This policy applies to all areas of our employment relationship.

Entry level

Full‑time

Other, Industrial Machinery Manufacturing