Applications Engineer

The Application Engineering role is multifaceted and serves important functions across several departments within the Salvagnini Group. Tasks will vary from time to time, but at the core of these assignments is the concept of technical competence for a given technology/technologies.

This role will support our customers, sales & marketing teams, as well as our aftersales group. Developing and maintain competence in a given technology by working with experts locally and in Europe; as well as, staying current with changes and updates made by our production facilities and in the industry at large.

This role requires becoming proficient in our proprietary software packages and supporting customers and technicians in their use. Additionally, testing new versions of software to ensure compatibility and gain competence in them prior to public release may be required.

An Application Engineers work is dynamic, challenging, and rewarding. Outside-the-box thinking, technical aptitude, and attention to detail are important traits for a successful candidate in this role.

Hereafter is a non-exhaustive list of an Application Engineers tasks:

• Complete time & feasibility studies of a customer’s product(s) utilizing Salvagnini’s proprietary software packages.
• Support sales team in determining the correct machine, production methodologies, sizing, options, etc. given a customer’s production requirements.
• Cross-functional work with Campus team to produce samples to validate study results.
• Cross-functional work with Campus team to prepare and execute machine demonstrations.
• Cross-functional work with Software team to test and validate new software.
• Support Salvagnini customers and internal personnel, with technical support; including but not limited to programming support, design suggestions, manufacturability issues, capabilities/specifications, troubleshooting, etc.
• Participate in technical seminars in the US and Europe.
• Participate in industry trade shows when necessary.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Growth Mindset
  • Salvagnini is a High-Tech company, as such staying up to date on company and industry developments is critical.
  • Strive to become the technical reference for a given technology/technologies.
  • Work with cross-functional teams to better understand programming, operating, capabilities, etc. of a given technology/technologies.
  • Attention to detail is a must.
  • Creative problem solving skills.
• Communication Skills
  • Collaborate and interact with customers and company personnel in a professional manner.
  • Maintain a positive attitude in open discussions to find the best solutions.
  • Proficiently communicate complex concepts in a clear and concise manner.
• Personal Care
  • Application Engineers may at times work directly with customers in person, as such a tidy appearance, good hygiene, and proper work attire are required.
• Accuracy
  • Deliver accurate and technically correct results and solutions.
  • Ability to interpret computational analyses into their corresponding mechanical processes.

• Associate degree in mechanical engineering, or related STEM field. Equivalent job-related experience working with CNC automated manufacturing equipment will also be considered.
• Proficiency in Microsoft office applications required.
• Strong interpersonal and written/verbal communication skills required.
• Previous experience in the machine tool industry preferred.
• Experience in Manufacturing or CAD-CAM/CNC programming preferred.
• Experience in AutoCAD and Solid Works preferred.
• Experience with OPS a plus
• Experience…