District Manager, Management

Overview

District Manager at Hobart Food Equipment and Service

The District Manager is responsible and accountable for leading and directing multiple assigned branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service levels. This position manages general business operations for the branch, provides strategic leadership, and supervises a team of field service technicians, administrative staff, and lower-level supervisory staff where applicable. District Managers ensure efficient use of the assigned budget while meeting service revenue targets through collaboration with Finance, Sales, and Marketing.

• Developing, maintaining, and managing a highly technical field service team
• Oversight of installations, preventative maintenance, equipment upgrades, and updates; sales support for new systems
• Establishing and growing customer relationships
• Strategy focused on meeting or exceeding financial metrics
• Meeting or exceeding customer satisfaction results
• Talent development
• Increasing employee retention and engagement levels

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Bachelor’s degree with a minimum of 6 years of relevant experience and previous management experience is required.

• Sales Strategy and Customer Development
• Knowledge of an Annual Operating Plan/Long Range Plan
• Experience managing a Profit & Loss statement, cost control, inventory management, customer-facing metric management (KPI, etc.)
• Service/product knowledge for commercial food equipment
• Mechanical aptitude

Position/Location dependent.

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Demands:

• Lift up to 50 lbs. with or without assistance
• Climb up to 10 ft with an A-frame ladder
• Extensive walking 3-5 miles/day
• Extensive driving 5-6 hours/day
• Kneel, squat, bend, push/pull
• Move in different positions to accomplish tasks in various environments including tight and confined spaces
• Operate motor vehicles or heavy equipment
• Operate machinery and/or power tools

Working Conditions:

• Office facility and customer facilities (including commercial kitchens of various types of businesses)
• Exposure to noise, heat, cold, slippery, wet dirty conditions may occur
• Travel up to 50% of time

Hours of Work:

• Normal business hours with occasional/frequent/extended hours as needed
• Flexibility with schedule to meet critical deadlines
• Extended hours may include nights and/or weekends
• Normal scheduled hours cover early mornings, evenings and/or weekends
• Must be willing to relocate

The salary will depend on the successful candidate's qualifications and prior experience.

Equal Opportunity Employer statements apply: ITW (and its affiliates) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.