School-Based Behavioral Health Manager

Description

About Primary Health Solutions

Our Mission

We meet people where they are and partner with them on their journey towards wellness.

Our Vision

The destination for servant leaders to provide comprehensive and exceptional care.

Our Values

• R – Respect
• I – Innovation
• S – Stewardship
• E – Excellence

School-Based Behavioral Health Manager (SBHM) Overview

The School-Based Behavioral Health Manager leads and oversees behavioral health services embedded within school-based setting - combining clinical leadership, program management, staff supervision, and direct patient care.

The SBHM is responsible for overseeing and managing PHS’ behavioral health services within school-based settings. This includes supervision of therapists and crisis intervention clinicians to ensure continuity of care, collaborating with school staff and community providers. The serves SBHM is a key leader in integrating behavioral health supports within the educational environment to promote student well-being and academic success.

A Day in the Life:
Clinical & Direct Care (40-50% of time)

• Provide direct behavioral health services ensuring the SBH Manager remains connected to patient care and care model fidelity.

Program Management

• Participate in program planning, development, and evaluation for the school-based behavioral service line
• Oversee the school-based behavioral services within educational environments.
• In collaboration with Chief Health Officer, Quality and Operations departments develop or refine policies, procedures, standards of care, workflows, and referral pathways to support school-based services and efficient collaboration between care teams.
• In coordination with Director of Behavioral Health, oversee quality assurance, key performance indicators and initiatives e.g., productivity, clinical quality metrics.
• In coordination with Student Program Coordinator, participate actively ensures successful student/preceptor program.
• Participate actively in supporting grant work plans that are supporting behavioral health services.

Staff Supervision & Clinical Leadership

• Provide supervision, mentorship, and ongoing training to behavioral health clinicians.
• Conduct staff performance evaluations, participate in hiring/onboarding/off boarding (in coordination with HR), and support professional development and retention strategies.
• Collaborate with leadership on service capacity planning, productivity targets, scheduling, and resource allocation to sustain a financially viable school-based behavioral health service line.
• Driving results by taking initiative, managing execution, and holding self and others accountable to achieve goals, even in challenging circumstances.
• Understanding the business from the customer’s perspective, using data to make informed decisions, and ensuring timely decisions that advance the organization.
• Engaging people through effective communication and building collaborative relationships across the organization.
• Holding oneself accountable by fostering trust, demonstrating self-awareness and self-development, and remaining flexible and adaptable.
• Maximize contribution to ensure meeting company strategic goals, key performance indicators or initiatives.

Core Competencies

• Customer Service:
  Committed to increasing customer satisfaction, sets proper customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met.
• Communication:
  Understand and communicate effectively with others using a variety of contexts and formats, which include writing, speaking, reading, listening and interpersonal skills.
• Dependability:
  Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.
• Quality:
  Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.
• Productivity:
  Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.

Requirements

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