Automatic Door Service Technician

Automatic Door Service Technician

Vortex Doors, America’s highest quality and most customer‑centric commercial and industrial door repair company, is looking for a motivated technician with at least 4 + years of door industry experience.

As an experienced Automatic Door Service Technician, you will play a crucial role in installing, repairing, and maintaining a variety of doors, docks, and related hardware. Your attention to detail, problem‑solving abilities, mechanical aptitude, and commitment to quality workmanship will help us meet our customers’ needs while staying safe and efficient in the field.

• Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment.
• Diagnose and conduct routine repair door‑related issues such as broken springs, hinges, locks, and electrical components. Training will be provided for welding if desired.
• Install and configure door hardware, including locks, handles, closers, low‑voltage, and access‑control systems.
• Ensure that all installed doors meet safety and building‑code regulations and standards.
• Provide excellent customer service by addressing inquiries, explaining repair processes, and offering solutions to door‑related problems.
• Maintain accurate records of service visits, repairs, and installations, and produce reports as required.
• Diagnose, identify, and resolve technical issues with doors efficiently, communicating cost‑effective solutions to customers.
• Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards.

• Excellent mechanical and technical skills.
• Physically able to move items weighing 50 lbs or higher, continuously lift and bend, climb ladders up to 20 ft, work on knees for extended periods, and operate power tools.
• Interpersonal skills to relate to customers and solve issues.
• Excellent communication skills to collaborate under any condition.
• Strong problem‑solving and troubleshooting skills.
• Ability to relay information quickly in a fast‑paced environment.
• Reliable and self‑motivated.
• High school diploma or equivalent.
• 4–5 + years’ experience in the commercial door service industry.
• AAADM certification is a plus but not required.
• Access‑control skills are a plus.
• Knowledge of various door types, brands, and hardware.
• Proficiency with hand and power tools.
• Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
• Knowledge of safety regulations and adherence to safety protocols.
• Basic computer skills.

• Full‑time shifts available between Vortex business hours of 7:00 AM–5:30 PM, Monday through Friday, with some overtime and on‑call hours.
• Continuous on‑going training provided as you grow.
• Fast‑paced and results‑oriented job environment.
• Must be able to drive a company vehicle and possess a valid driver’s license.
• Must pass drug test, background check, and motor‑vehicle check.

• Industry‑best training in our state‑of‑the‑art facility covering commercial and retail door openings, hardware, storefront glazing, and automatic doors.
• Room for growth and multiple career advancement levels.
• Continuing learning classes on manual operated doors and dock equipment for industrial openings, plus options for industry certifications.
• Training on hollow‑metal doors, frames, and hardware.
• Strong safety culture.
• Positive work environment.
• Recognitions and rewards.
• Comprehensive pay, health benefits, 401(k) match, 8 company‑paid holidays, and vacation/sick program.
• Company‑provided uniform, tools, and an annual boot allowance.
• Use of a company‑provided vehicle for customer service visits.

Mid‑Senior Level

Full‑time

Information Technology

Facilities Services