Repair and Tool Technician

Overview

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians provide service to store customers in Tool Rental, including writing customer contracts and invoices for equipment rental and tool repairs, checking to ensure tools are operating properly and demonstrating their proper use (as needed).

In addition to supporting customer repair needs, they are responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and effectively manage the tool inventory by maintaining the tools and repairing them as necessary.

• Evaluate and repair small engines, outdoor power equipment and handheld electrical devices.
• Provide service to store customers in Tool Rental; write customer contracts and invoices for equipment rental and tool repairs.
• Check that tools are operating properly and demonstrate their proper use (as needed).
• Maintain day-to-day operation and maintenance of equipment in the Tool Rental department.
• In non-store locations, repair units, test for repair quality, and clean before returning to the originating store.
• Possess thorough knowledge of all tools and effectively manage the tool inventory by maintaining and repairing tools as necessary.

• Full-time

• Consumer Services