Office Manager

job details: job location: indiana physician specialists llc - hammond, in, position type: full time, salary range: $50000.00 - $60000.00salary, job shift: day, job category: health care,
* previous experience as a medical office manager is required. Candidates with no prior medical experience will not be considered. Working in pain management a plus*

our ideal candidate will possess the following:

• at least 2 years experience running a medical practice
• managing 6 or more employees
• counsel and discipline employees when necessary; monitor productivity levels of personnel
• insurance billing, claims, medical terminology, check-in & check out, insurance verification, ordering supplies, vaccines, injections, drawing lab, triage, collections.
• ability to build rapport with guests
• strong organizational skills
• excellent written and verbal communication skills

• portrays attitude and actions that are consistent with the mission of the practice
• maintains open and positive communication with all personnel, team members and other healthcare professionals
• communicates with patients, families/significant others, as needed
• maintains professionalism within the practice
• maintains confidentiality of patient and personnel information
• maintains calm and effective behavior during stressful situations
• promotes a positive work environment which will enhance employee satisfaction
• develops and maintains open lines of communication and timely transmission of information
• conducts all aspects of supervision in a firm, fair, and consistent manner
• demonstrates an ability to identify and resolve problems, uses initiative and good judgment to reach quality decisions
• continually evaluates the morale of staff and takes appropriate actions to resolve problems
• ensures a safe environment for the patients and staff
• ensures privacy and confidentiality to all patients
• demonstrates awareness of individual rights of patients
• establishes priorities, organizes actions and communicates needs to team members
• provides equipment and supplies based on practice needs
• competent to anticipate problems emergencies and take appropriate action
• competent to delegate specific duties to other team members based on practice needs and staff qualifications
• documents appropriately on personnel matters

• orders and restocks supplies as necessary
• monitors and approves attendance and time off for all clinic personnel
• conducts banking activities
• refers all human resource issues and benefits including workers comp claims to the human resources manager
• works with human resources to oversee credentialing and privileges for their clinic’s licensed providers
• performs other duties as assigned, within the capacity of individual knowledge and expertise
• participates in economical utilization of supplies
• exercises sound judgment in decision making
• responds in a positive manner to constructive criticism
• seeks opportunity for continued learning
• demonstrates knowledge of fire, safety and disaster policy
• knows locations of alarms and extinguishers
• provides ongoing education to staff
• works with staff to identify and determine if there are any problems or opportunities for improvement
• functions within the dress code (scrubs or business casual)

• effectively communicates with the staff and surgeon regarding all practice business
• effectively guides, leads, supports and supervises all staff
• assesses the staffing needs on a daily basis and ensures adequate staff to provide care commensurate with the needs of the practice
• schedule daily staffing and time-off requests
• is accountable and delivers on commitments
• oriented towards continuous learning
• effectively assists in overseeing daily activities at the practice
• demonstrates…