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Senior Universal Banker

Job in Hammond, Lake County, Indiana, 46320, USA
Listing for: Centier Bank
Full Time position
Listed on 2025-12-31
Job specializations:
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well.

A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.

What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?

What about the perks? Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement,
FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.

Supervisory Duties

Assist in the supervision of branch team.

Summary

The Assistant Branch Manager performs a lead role in helping reach sales goals and deliver on client experience expectations of the branch. As a vital member of the team, they are accountable for identifying prospects, retaining and deepening existing bank client relationships, and recommending value-added bank products and services. The Assistant Branch Manager will manage the entire experience, by efficiently handling client service needs and new account openings for personal/business clients, identifying and acting on opportunities, and making referrals to other lines of business.

The Assistant Branch Manager ensures the operational soundness of the branch through completion, training, inspecting, and coaching to retail policies and procedures. The Assistant Branch Manager supports the Branch Manager with all coaching, training, and development of branch associates. This role requires people management and relationship skills, and effective communication/presentation abilities. Strong personal sales performance is required to support the sales efforts of each team member to enrich lives as a financial guide for an even better tomorrow.

Essential

Duties
  • Leads and motivates based on Centier's Mission, Essentials of Excellence, and Values.
  • Ability to use independent judgement and safe and sound decision making to limit risk to both clients and the bank.
  • Cultivate strong relationships with clients, among associates, between branches and departments, and with external companies and organizations.
  • Support the training and career development of all branch associates.
  • Assist with the development and implementation of strategies to meet or exceed branch goals and increase market share.
  • Purposefully participate in and assist with overseeing the Servant Sales process per established guidelines.
  • Serve clients by counseling them on their financial needs, complete account openings, and originating/closing loans.
  • Maintain and expand existing customer and business banking relationships.
  • Ensure Bank policies and standard operational procedures are consistently and uniformly applied throughout the Branch. Work with Retail Operations to assist with Branch questions, concerns, and issues.
  • Lead operational duties such as: opening and closing the branch, verifying weekly currency shipments, maintaining appearance of branch, assisting associates with balancing their drawers and locating any errors, preparing reports, and balancing the branch ATM and vault.
  • Assist with coaching and mentoring of associates to improve results.
  • Create schedules based on expected branch traffic and volume.
  • Oversee the operation of the branch in the absence of the Branch Manager.
  • Handle and resolve client concerns in an efficient manner with the assistance of management if needed.
  • Represent Centier professionally with virtual and/or outside community involvement, external…
Position Requirements
10+ Years work experience
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