Quality Specialist - Client Calibration & Feedback
Listed on 2026-11-01
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS from Nex Rep’s independent marketplace contractors, identify trends, and work with certification and operations teams on behalf of the client to ensure that they meet Nex Rep’s client’s standards.
You will assess agent interactions, monitor workflows in real time or post-hoc, review customer satisfaction, and provide actionable recommendations for the client’s quality scorecard.
The Quality Specialist
- Client Calibration & Feedback role at Nex Rep LLC is now open for applications in Butlerville, IN, United States.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Quality Specialist
- Client Calibration & Feedback role at Nex Rep LLC, based in Butlerville, IN, United States.
We are looking to fill the Quality Specialist
- Client Calibration & Feedback position at Nex Rep LLC in Butlerville, IN, United States.
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