Registration Clerk

Description
GENERAL SUMMARY OF DUTIES

Greets and receives patients while monitoring provider schedules as primary functions, but also performs a variety of routine front desk clerical tasks.

• Greet visitors at the front desk, determine the nature of business, and notify appropriate person of their arrival.
• Greets and registers patients.
• Collect any monies due at the time of service.
• Update all required information in the EMR system.
• Be the liaison between the patient and clinical areas when patients are waiting to be called to the back.
• Assists patients who come to pick up prescriptions.
• Maintains tidiness of front desk workstations and reception area.
• Balances payments to reconciliation report.
• Assist in stocking work area with supplies.
• Perform a variety of clerical duties pertinent to the department.
• Protect the confidentiality and security of health records and health information.
• Adhere to the Mission, Vision, and Values of The Neuro Medical Center Clinic.

• High School Diploma or G.E.D.

• Medical office experience and 2 years of customer service experience a plus.
• Insurance knowledge & referral knowledge preferred.