Night Guest Attendant

Night Guest Attendant – Econo Lodge & Suburban Suites, Hammond, LA

Join to apply for the Night Guest Attendant role at Hotel Management and Consulting, Inc.

Hotel Management & Consulting is seeking a positive, professional, and problem‑solving Night Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests, working independently during the overnight shift.

We believe in a performance‑based culture where hard work is balanced with respect for personal life, offering equal opportunity and advancement based on merit with a small, efficient team of hospitality professionals.

• Hourly Rate: $13.00 – $15.00 (dependent on experience)
• Daily Pay Access:
  Flexible pay options to access your earnings when needed
• Medical, dental, and vision benefits for full‑time employees, plus paid time off
• Employee Assistance Program to support personal or work‑related concerns
• Career growth opportunities within the company

• Conduct regular property inspections throughout the night, ensuring safety and security
• Assist with checking in and checking out guests during after‑hours, providing excellent customer service and addressing guest needs or concerns
• Complete all laundry duties, including washing, drying, folding, and organizing linens and towels, keeping the area clean and organized
• Perform cleaning tasks as needed (vacuuming, dusting, sanitizing public areas) and ensure supplies are stocked; perform room preps for any rooms unmet by housekeeping during the day shift
• Know and follow property emergency procedures, ensuring security needs of the property and guests are met
• Other duties as assigned

• Minimum of one year in customer service; hotel operations experience preferred
• Proficient computer skills
• Excellent communication skills
• Strong organizational, time‑management, and problem‑solving skills
• Proactive in solving problems

• Tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods
• Ability to lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs

Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way. The employment relationship remains “at will.” These job requirements may change to accommodate qualified disabled individuals. Equal employment opportunity is provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, parental status, national origin, age, disability, political affiliation, military status, or other non‑merit‑based factors.

We comply with applicable federal, state, and local laws governing non‑discrimination in employment in all locations where we have facilities. We are a drug‑free workplace and participate in E‑Verify when required.