Sales and Service Technician

Sales and Service Technician – Bridgestone Retail Operations, LLC

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, BSRO is the right place to build a career. Whatever role you fill, when you represent the Bridstone name you are a valued teammate and part of our larger mission to Serve Society with Superior Quality.

The retail Sales and Service Technician (SST) is a hybrid role that serves customers by assessing needs, recommending products and/or services, performing entry‑level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful individuals will learn all aspects of store operations and effectively flex between customer service and basic vehicle service tasks.

Pay Range: $13.95 – $20.88 per hour.

• Customer service, sales, and issue resolution – 75%
• Basic vehicle service tasks (oil, tires, fluids) – 25%
• Store operations (opening/closing, inventory, displays) as needed
• Act as Manager‑On‑Duty or support Manager in certain circumstances
• Learn and flex between front‑shop and back‑shop tasks

• High School Diploma or equivalent
• Valid automobile driver’s license
• Customer‑service mindset and career‑growth orientation
• Ability to learn and perform basic vehicle service tasks
• Ability to learn and operate store systems

• Two‑year degree or non‑traditional education through training program completion, certification, or other growth‑mindset evidence
• Previous consumer retail sales experience
• Previous automotive experience (a plus)
• Previous management or supervisory experience (a plus)

• Medical, Dental and Vision – Starting day 1 for all teammates
• Paid vacation and holidays
• On‑the‑job training and company‑funded ASE certifications
• Flexible work schedule
• 401(k) match
• On demand pay (daily pay) program available

• Professional Development:
  Resources to help you level up at any career stage
• Community Involvement:
  Work with local communities and give back
• Integrity & Teamwork:
  We drive to do things right, always, together

• A supportive onboarding experience for a smooth transition
• Opportunities for growth through training and mentorship
• Corporate Social Responsibility activities
• A truly global, dynamic and challenging work environment
• Work/life effectiveness and long‑term well‑being
• A diverse and inclusive team

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Information Technology
• Industries:
  Retail
• Location:
  
  Hammond, LA