Specialty Assistant Store Manager in Training

Specialty Assistant Store Manager in Training

Join to apply for the Specialty Assistant Store Manager in Training role at The Home Depot
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Position Purpose

Specialty Assistant Store Manager in Training (SASM‑IT) will gain hands‑on experience in the core responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The training program includes hands‑on experience, mentorship, and leadership development. During training, they will become familiar with Manager on Duty responsibilities and gain insight into overseeing the Specialty and Pro Departments. In collaboration with the Store Manager, Assistant Store Managers (ASMs), Home Services, and Pro business partners, they will develop and implement strategies that boost sales, enhance customer service, and drive profitability across Specialty, Pro, and Services businesses.

SASM‑ITs are expected to lead by example and uphold all lawful company policies.

Key Responsibilities

• 50% Training and Preparing for Assistant Manager Position – Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervising associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales.
  
  Learn and demonstrate the performance management process, including review of associate performance and execution of the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
• 15% Customer Experience – Supervise associates in the selling effort and lead a guest‑centric culture while setting the example. Drive customer service and associate engagement; ensure customer concerns are solved effectively and take necessary actions to resolve situations promptly.
• 15% Sales and Productivity – Work with key partners to plan merchandise placement, signage, and support stock integrity through inventory management. ASMs in training will learn how to maintain and operate all store equipment and systems and how to manage daily financial operations.
• 10% Operations Management – Perform opening, closing, MOD, and other whole‑store focus responsibilities. Adhere to all company policies and procedures and hold associates accountable for following all company policies and procedures. Command store standard operating procedures (SOPs), especially those involving safety compliance, and learn tactics to maintain process accuracy and take steps to mitigate shrink.
• 10% Safety – Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.

Direct Manager/Direct Reports

• This position typically reports to Store Manager.
• This position has 0 direct reports.

Travel Requirements

• Typically requires overnight travel less than 5% of the time.

Physical Requirements

• Must continuously stand or walk or regularly require lifting/handling/carrying material or equipment of moderate weight (8‑20 pounds).

Working Conditions

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications

• Demonstrated ability to collaborate and work effectively with cross‑functional teams.

Minimum Education

• High school diploma and/or GED.

Preferred Education

• Degree in a field of study related to the job (Bachelor’s degree or equivalent).

Minimum Years Of Work Experience

• 3 years.

Preferred Years Of Work Experience

• No additional years of experience.

Minimum Leadership Experience

• 1+ year of previous leadership experience.

Preferred Leadership Experience

• 2+ years of previous leadership experience.

Certifications

• None.

Competencies

• Action Oriented
• Collaboration
• Customer Focus
• Drive Results
• Resourcefulness

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