Network Administrator

JOB SUMMARY: Network administrator is responsible for maintaining network connectivity, setting up network equipment and ensuring the agency's network infrastructure fully supports user needs and activities. Monitor overall activity and demands on the network to identify vulnerabilities. Ensure all IT systems don't lose connectivity and determine the cause of connection issues.

• Installing networking equipment. Physically install networking equipment to properly ensure network connectivity provided to staff. Install and secure cables and set up devices to stabilize connection.
• Configuring network-enabled devices. Set up devices so they can connect to the agency network and its related server.
• Monitoring network activity. Observe user activity and network processing loads to identify potential problems while preventing users from system overloading. Identify areas of high network activity and make adjustments to limit the impact on network speed or stability.
• Troubleshooting network connectivity problems. Sustain client connectivity to their network. Run network connectivity tests, assess upload and download speeds and remotely access client devices to identify user-end network issues.
• Setting up firewalls. Responsible for keeping agency networks secure using firewalls and other network security tools. Refine firewall settings to give permissions to the correct users and prevent any unauthorized access of information.
• Responding to outage reports. Respond to network outages to prevent impact on entire system, inspect the hardware and software systems to determine the cause of the outage and restore connection for all users.
• Fixing software and hardware configuration issues for users on-demand or from inspection of the systems.

SUPERVISORY REQUIREMENTS:
None

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• Entry level

• Full-time

• Information Technology

• Individual and Family Services