Sales Administrator

Sales Administrator

Location:

Whitchurch (Office-based, Monday – Friday)
Salary: £28,000-£30,000 per annum

Talent Guardian is delighted to partner with an established manufacturing company based in Whitchurch, recruiting a Sales Administrator to join their busy and growing team. This is a fantastic opportunity for an organised, customer-focused individual to play a key role in the smooth running of a fast-paced sales office environment.

As Sales Administrator, you'll be responsible for managing the complete order process from receipt through to dispatch, providing exceptional customer service, and delivering accurate administrative support across both UK and export markets.

Key Responsibilities  
Receive, process, and validate sales orders, amending where necessary to meet customer and internal requirements
Review, release, and cancel sales orders in line with business procedures
Respond promptly and professionally to direct telephone calls and email enquiries
Set up and maintain accurate customer accounts, records, and pricing information
Prepare customer quotations from current price lists with accuracy and efficiency
Maintain strong customer focus and consistently deliver a high level of customer service
Monitor and check the progress of orders, ensuring any special customer requirements are met
Book and coordinate UK and export shipments with relevant carriers and logistics providers
Provide general administrative support to the wider sales team
Produce and run various reports as required by management  What We're Looking For
 
Previous experience in a sales administration or customer service role
Excellent written and verbal communication skills
Strong attention to detail and high level of accuracy
Proficient in Microsoft Office including Outlook, Excel, and Word
Ability to manage multiple tasks and prioritise effectively in a busy environment
Professional and customer-focused approach
Team player with a positive, can-do attitude  What's On Offer  
£28,000-£30,000 per annum
Full-time, office-based role Monday to Friday in Whitchurch
Friendly and supportive team environment
Stable, established manufacturing business with long-term career potential
Opportunity to develop skills across UK and export sales administration