More jobs:
Client Care Receptionist , Cedar Vets
Job in
Hampshire, Hampshire County, England, UK
Listed on 2026-05-20
Listing for:
XLVets
Full Time
position Listed on 2026-05-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
What the Role Really Involves
- Welcoming clients and reassuring worried pet owners.
- Managing a busy waiting room with confidence, kindness, and professionalism.
- Turning enquiries into booked consults through great conversation and client education.
- Staying two steps ahead — prioritising what matters most in the moment.
- Supporting vets and nurses by keeping client flow smooth and information accurate.
- Handling payments, medications, and appointment planning.
- Keeping the reception area organised and ready for anything.
- Experience in customer service or client-facing work (not necessarily in a vet practice).
- Strong communication — both with clients and colleagues.
- Confidence using computer systems.
- Ability to manage multiple priorities clearly and calmly.
- A positive attitude and a commitment to our values.
- Flexibility to work some evenings and weekends.
- A full UK driving licence.
- Working across our practice, at all four surgeries.
- Full Time, Permanent.
- A supportive team who genuinely care.
- A role that makes a real difference to clients and pets.
- Ongoing training and development.
Opportunities to grow your skills and responsibilities. - Staff discount, free parking, and a modern working environment.
- A culture where hard work is recognised — and appreciated.
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